Terms & Conditions

  • The device will be only delivered to the owner of this order service form.

  • You accept that you have removed the SIM card, memory card, body cover, and any other accessory that is externally attached to the device.

  • Repairing the device might format its memory which will result in the loss of saved data/contact information.

  • You agree that you have the backup of your data and eRepairCafe will not be held responsible if the data is erased during the process of repairing the device.

  •  Your confirmation before proceeding the repair will be only taken if the final repair fee exceeds or is less than the previously decided charges.

  •  Physical damage to a device often leads to unforeseen damage to other components (sensors, motherboard. etc). Therefore, eRepairCafe won’t be held responsible for such issues identified during the process of repairing the device.

  • The actual repair charges will be determined upon the diagnosis of the device by the technicians.

  • This service promises an extended repair warranty of up to 3 months from the date of repairing the device. This might vary from device to device and the type of repair service.

  • eRepairCafe warranty would apply only to the components repaired or replaced by eRepairCafe.

  • eRepairCafe service warranty would be invalid in case of any physical, external, or internal/water damage after the device has been repaired.

  • A fee of Rs. 250 or Rs. 350 paid at the time of handing over the device is a non-refundable minimum diagnosis fee.

  • The amount of Rs. 250 or Rs. 350 paid at the time of handing over the device is a non-refundable minimum diagnostic fee.

  • Device handed over in switch off state will be considered dead and the actual cost of repair will be confirmed post-diagnosis.

  • Repair/diagnosis of the device might result in minor wear and tear, hence the device might not be returned in its previous state.

  • If you choose to, not get the suggested repairs done at the quoted price after the diagnosis. Then, you will be required to pay us a diagnosis fee of Rs. 250/ 350, and we will return you the device as it was before.

  • eRepairCafe holds the right to cancel or reject any order if required.